A help desk on your site that answers from your own pages.
Your backend sends the visitor's question together with the relevant pages. The instructions say to answer only from them, and to say so when the answer is not there.
neurolism-mediumFour examples as they run, and then every case we describe, by industry and by department. Each one is reading, drafting or sorting that somebody does today by hand.
A help desk on your site, invoices that book themselves, tickets sorted before anyone opens them, and a handbook that answers with the page it came from. The companies and data in these examples are made up.
Your backend sends the visitor's question together with the relevant pages. The instructions say to answer only from them, and to say so when the answer is not there.
neurolism-mediumA script takes the text of each incoming invoice, asks for the fields as JSON and writes them where your bookkeeping expects them. One prompt instead of a template per supplier.
neurolism-smallEach new ticket goes through one short call that returns topic, urgency and team. Your helpdesk does the routing; the model only reads and labels.
neurolism-smallSend the matching sections of your handbook or wiki with the question and ask for the answer to cite them. People check the source instead of trusting a summary.
neurolism-largeThe documents change, the rules about your data do not.
Guidelines, reports and referrals, with the source next to the answer.
Where it stops. It does not diagnose and it does not decide on treatment. It reads documents, drafts text and points at the source. Everything that carries a signature stays with the person who signs it.
Documents, rules and correspondence, with an answer you can show to an auditor.
Where it stops. No investment advice and no trade. It reads, drafts and sorts; every decision that moves money stays with the people who are allowed to make it.
Enquiries, records and three languages, with the source named every time.
Where it stops. It makes no decision about a person. It prepares, reads and drafts; the decision, and the responsibility for it, stay with the office.
Contracts, files and precedent, with the clause named instead of summarised.
Where it stops. It is not legal advice, and it does not decide anything. It finds, reads and drafts; the lawyer who signs carries the opinion, as before.
Manuals, supplier documents and service tickets, read instead of retyped.
Where it stops. It does not control anything. It reads and writes text; it is not connected to a machine, a PLC or a safety system, and it should not be.
Where the work sits, and what it leaves to your people.
A help desk that answers from your own pages, and tickets sorted before anyone opens them.
Where it stops. It does not close tickets and it does not make promises about refunds, deadlines or exceptions. Those are decisions, and decisions stay with your people.
Invoices read instead of typed, and month-end drafts from the numbers you already have.
Where it stops. It does not book anything and it does not approve anything. It prepares rows and drafts; the posting stays in your system, under your controls.
Handbook answers with the page, job ads, and onboarding material that stays current.
Where it stops. No decision about a person: it does not rank candidates, does not reject anyone and does not assess performance. It reads and drafts; people decide about people.
Code that gets read, incidents that get summarised, runbooks that answer.
Where it stops. It does not deploy and it does not touch production on its own. It proposes changes and writes text; the pipeline and the approvals stay yours.
A business account, a key, one call inside something you already run. Prepaid credit, usage per key, nothing used for training.